Tata Communications (America) Inc.
Tata Communications (America) Inc.
SUPPORT
  • Popular Queries
  • Guides and Tutorials
  • Contact Support
  • Create a Ticket
  • Service Information & Updates
  • Apps and Downloads
LOG IN

Support > Popular Queries

Functionality and Interoperability

Can I record a jamvee meeting?

Does the call quality degenerate the more users join the call?

What video resolutions and maximum bandwidths are supported by the jamvee™ application?

View All

Getting Started

What is a VIP Flag? How does it help?

Where can I find documentation related to the jamvee UC and scheduled meeting services?

Can I make a test call (jamvee™ UC service)?

View All

Host a jamvee meeting

Can I conference in users who only have audio capability? i.e. have a mixed conference with attendees using video while others attend using audio only (for jamvee™ UC service)

How do I share a Microsoft PowerPoint presentation slide-show using Content Sharing in the jamvee™ UC application?

How can Participants and Guests join my jamvee™ Room?

View All

Join a jamvee meeting

I don’t have a video conferencing application. How can I take part in a jamvee™ Unified Communications meeting?

What devices can a customer use to access the jamvee™ Unified Communications service?

What are the steps to access the service via the jamveeUC app from my PC/Mac?

View All

Schedule a video meeting

What is a VIP Flag? How does it help?

What is the Secret Key?

I have a last minute cancellation but cannot see the “Cancel” option?

View All

Troubleshooting

Why is my contact list no longer visible? or Why have my contacts been replaced with VMR addresses?

Where can I find my Secret Key?

I was unable to finalise my booking. How do I confirm that my meeting was booked?

View All

© 2017 Tata Communications Ltd. All rights reserved. Jamvee™ is a trademark of Tata Communications (Bermuda) Limited in certain countries.

  • Acceptable Use Policy
  • Privacy Policy
  • Terms of Use