Jamvee™UC Release Notes – v4.6

1. General Release Overview

1.1 Jamvee™ UC Service Release 4.6 – Release Date October 28th, 2015

This release correlates with the following component versions:

  • Jamvee™ UC PC Client Release:  v4.1.7.14
  • Jamvee™ UC Mac Client Release:  v4.1.7.14
  • Jamvee™ UC iOS Client Release:  v4.7.1 (2015.0709.1635)
  • Google Chrome Release:  46.0.2480.71 for Mac; 46.0.2480.71m for PC
  • Core Release:  R1.7.13
  • Edge Release:  R1.7.13
  • Synergy Release: v4.3.2
  • SDP components:  CM049
  • Documentation:  v4.6-20151028


2. New Features

2.1 Portal/Jamvee.com Enhancements™

This release introduces two enhancements to the jamvee portal:

  • Improved Scheduling Flow – We have implemented “accordion” graphical control elements for scheduling conferences in the portal.  This is a style enhancement which allows the portal user to expand applicable fields on the screen to reveal any content associated with that item.
  • Password Expiry Strategy for portal users – Users will now have the option to enable a configurable password expiration timer for their portal password.  The benefit of this feature is to improve login security by periodically prompting users to change their portal password to avoid potential compromise.

2.2 Meeting Control App

Jamvee release 4.6 introduces a Meeting Control App that affords the user additional conference controls over their jamvee UC conference from a mobile app. This feature set supplements the existing service by providing mobile users with similar conference control functionality that currently exists in the jamvee desktop app, such as:

  • Mute all
  • Mute specific endpoints
  • Remove participants
  • Dial-out to participants
  • Live roster view 

The meeting control features is purely for meeting management use and cannot originate or terminate media connections (creating or tearing down call legs). This application is run within a browser in the iOS device and is optimized for mobile device rendering.

 Known Behavior Limitations:

  • Chat messages that appear in a S4B chat window are not cleared by the clear chat feature. Only the chats in the jamvee client chat board are cleared.
  • An additional leg for S4B participants can appear in the roster when the message board/chat feature is used. The reason for this is a separate distinct participant leg is created between jamvee and the S4B client. 
  • The “…” icon which shows the detailed information on the desktop app is not available in the Meeting Control App
  • If the host either mutes video or audio using a conference level command immediately before droppings and re-entering the conference, the host’s video or audio may be muted also.  The host can manually unmute to remedy this.
  • If using conference controls from the jamvee client app the changes do not render in the meeting control app. 

2.3 Ramp-Up Report

This release introduces billing reports on the jamvee enterprise portal, which will be available to all enterprise and partner admins, quarterly, at the start of the billing cycle.  The information that is available on the ramp-up reports is:

  • Service offer type and size
  • Number of provisioned VMRs
  • Number of active VMRs
  • VMR overage
  • Total billable VMRs
  • Rate per unit
  • Discount percentage
  • MRC
  • Currency unit

2.4 New Endpoint Support

  • Cisco Jabber support on jamvee™ (for audio, video and content sharing)

Jamvee™ introduces support for inbound SIP IP audio, video and content sharing from any Cisco Jabber UCC endpoint deployed within a customer’s enterprise via supported SIP-call flows across a jamvee™ transport access method.

CAVEAT:  IM and Presence capabilities are not supported in this release.

  • Cisco IX EP Support

The New Cisco IX Series Endpoints for both TPaaS as well as jamvee UC access from those endpoints have been supported.

CAVEAT:  Hold and Resume on an IX endpoint may cause a call disconnect, therefore this functionality  is not supported in this release. 

3. Retired Features

There are no retired features in this release.

4. Resolved Issues in Release 4.6


Resolved Issue


Previously video streams were intermittently being distributed across more than one participant tile.


Intermittently, content sharing by the host on WebRTC intermittently caused call legs to drop.


Intermittently, call legs in distributed conferences were not being established between bridges, resulting in users on separate bridges not being able to see/hear each other during the conference. 


Previously the activities tab did not retain 20 entries of recent transactions.


Intermittently, chats on distributed calls did not reach all participants on other bridges.


Previously, WebRTC calls were disconnected intermittently with lost connection message due to a limitation on the number of simultaneous web connections. 


Intermittently, the jamvee client application on a PC got stuck in a connecting state with no audio or video.

5. Known Limitations in Release 4.6



Resolution Target


Intermittently, Google Chrome users encounter a “SDP generation” error, which results in them not being able to join a conference.

R4.6.1 (Dec. 2015)


The unread message indicator does not always indicate arrival of a new chat message on the jamvee client on iOS versions 8.1.30 and 8.3.

iOS client


When the jamvee client app is minimized on the iOS client the unread chat indicator erroneously appears on the BACK button.

R4.6.1 (Dec. 2015)


Sharing a presentation in full screen mode on the jamvee web app does not work using Chrome version 42.

Workaround is to share the presentation but not in full screen mode.


Intermittently, call legs that have disconnected from a conference may appear to be still connected.



Intermittently, SIP/TLS calls on Cisco TX and IX endpoints connected to the jamvee bridge are dropped after pressing HOLD then RESUME.



Conference emails that are sent by the jamvee portal are being received as .ics attachments.



Intermittently, iOS client host users may encounter black video or a client crash if they drop from the active meeting and then come back.  This affects iPhone 5 iOS 9.1 and iPad iOS 9.0.



Intermittently, users may encounter compromised audio (such as loud beeps or clicking noises) on iPhone 6s while on a jamvee conference.